To adjust the sound volume level in Windows, follow these steps:

1. Check to make sure your speakers are plugged in properly and that the volume is turned up.

2. Click the Volume Control (the little yellow horn located in the Taskbar just to the left of the time display).

3. Drag the slider bar up to the desired sound level.

If you are still not getting any sound, restart your computer. If the problem continues, contact a patient advocate who might be able to give you some tips.

Updating drivers

If sound is not working, you might need to “update your drivers”. This is how you verify that you are using the proper and most up-to-date drivers for your sound card or video card?

(Follow steps 1 - 3 to confirm that you have a video card or sound card.)

• Click Start, point to Settings, click Control Panel, and then double-click System.
• On the Device Manager tab, double-click the Sound, Video And Game Controllers branch to expand it.
• Click the sound card or video card, and then click Properties.
• On the Driver tab, click Update Driver, and then click Next.
• Click “Display a list of all the drivers…,” and then click Next.
• Click Show All Hardware, then click the appropriate manufacturer and model in the Manufacturers and Models boxes, and then click Next. If the appropriate device is not listed, click Have Disk, and install the correct driver from the manufacturer’s installation disk. NOTE: If you receive a message stating that the current driver may be a closer match for your hardware than the driver you have selected, click Yes.
• Click Next, click Finish, and then click Yes to restart your computer.

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